Motorway: Sell Your Car 4+

Excellent System

From start to finish selling your Car through Motorway is very easy. Getting a target price then taking pictures of the Car is very good and excellent guidance throughout. A short questionnaire with good support of exactly what to do. Maybe an adjustment to the target price if you have any defects etc. You need to be honest as it will be adjusted when the person checks the car and maybe a delay. It goes out for bids and you get an offer - they send you the highest bid along with range and number of bids. You can accept or not at this stage. If you accept you then get a call from the people that made the offer to arrange collection. On the date they come and check over the car and take pictures plus a short test drive and send the pics to the company with their inspection comments. Once the company agrees it is as stated then they post the money direct into your account. At that time the person fills in the on line car change document to the DVLA. When the money is in the account the DVLA are informed. The whole process of hand over inc money in the bank was about 45 mins. Every part of the process was very professional and friendly. I would 100% recommend MOTORWAY.

PLEASE BE AWARE

I have advertise 3 vehicles on motorway and been completely open and transparent on the cars history and condition. It does take a while to take pictures of every scratch, scuff or tiny dent but I wanted to make sure the buyers is not surprised with anything when they view the car. NOTE: You will always get the car sold via motorway, but I noticed that traders take advantage by offering good money just to win the bid then knock the price down once they come to inspect it. Even though I have been completely honest about the vehicle condition when advertised. It’s happened to me and my friends a couple of times who have used this platform. Another issue is of traders/buyers using other drivers to collect the car. Motorway state that the buyer will contact you within 48 hours. One of the cars I sold the trader/buyer call me back a full week later. I had another trader/buyer agree to a date, he called a couple days after to tell me he has had a cancellation and he can collect the car earlier, because I couldn’t commit to that day he wanted he failed to collect the car on the original planned date and push the collection back another week. I took a day off work just to be told his not coming (bearing in mind I had to call him to find out this). Motorway is a good platform but they need to be mindful of the rogue traders that take advantage of the situation. I can give you more bad experiences but I be here all day.

Developer Response ,

Hello,

Thanks for your review, we’re sorry to hear you've had a negative experience.

Please send an email to reviews@motorway.co.uk, so that we can raise this issue with the relevant teams.

Many thanks,

Simplicity is always best!

The app is simple and straight forward to use as is the process of selling your car. The app guides you through the process of taking and submitting photos and documents etc. Once confirmed your car goes into an auction and sold a few days later. Someone inspects the car, they may negotiate the price a little and then transfer the money. They take the keys and collect the car a few days later. Couldn’t be easier.